• • You cannot email this product to a friend
  • You cannot email this product to a friend
  • You cannot email this product to a friend
  • You cannot email this product to a friend
  • You cannot email this product to a friend
  • You cannot email this product to a friend
  • You cannot email this product to a friend
  • You cannot email this product to a friend
  • You cannot email this product to a friend
  • You cannot email this product to a friend
  • You cannot email this product to a friend

For further information please do not hesitate to contact us via email orders@toadfootwear.co.uk or via Freephone 0800 0337147 or land line 01246 807177 Monday-Saturday 9.30-5.30.

Shipping and Returns

Delivery times

We aim to dispatch your order the same day if we receive payment before 2pm, otherwise in 1 working day. We do not dispatch at the weekend.

Western Europe: Please allow up to 7 working days from confirmation of order for delivery.

Rest of the world: Please allow up to 7-14 working days from confirmation of order for delivery.

Delivery charges (Per Order)
UK / Channel Islands: FREE
For postage to Europe / Rest of the World, this will depend on the weight of your item. Postage starts from £9.99. You will be informed of your postage costs after updating your shopping basket.

How are your items delivered?

UK: We dispatch items via the Royal Mail Tracked service and a signature will be required on delivery. You will also receive an email from Royal Mail notifying you when your item will be delivered. You can also specify "Safe Place" if no one is available to sign for the package. Please inform us if this option is required.

We also dispatch via Special Delivery which is guaranteed next working day before 1pm.

International: Your items are sent by Royal Mail International Signed For. On receipt of the goods a signature will be required.

Exchanges and refunds

In order to ease your Christmas shopping worries when shopping online we are extending our returns policy, so that any purchases made from the 07/11/11 will qualify for a full refund or exchange up to the 07/01/2012

Should you wish to exchange or return any items please contact us via telephone Monday-Saturday 9.30-5.30 or via email returns@toadfootwear.co.uk, please do not simply return them without our consent. Please return your item(s) unworn and in an unmarked condition within 14 days, enclosing a copy of your invoice to:

toad footwear
1-3 Stephenson Place
Chesterfield
Derbyshire
S40 1XL

Please send the shoes via a guaranteed delivery service, such as Royal Mail Recorded Delivery, as we cannot be held liable for any goods lost in transit to us.

We now offer free postage on all exchanges.

Please state whether an exchange or refund is required. Once your goods are accepted back into stock you will be issued with an exchange or refund.

International Sales: We regret postage and packaging charges cannot be refunded.

We can only refund the card originally used for payment.

Alternatively, you can take the shoes with your invoice or delivery note into toad, Chesterfield.

All our prices include VAT at the current rate of 20%

VAT REG - GB816663906